Learning & Development Manager

Job description

Safened is looking for a highly motivated, and experienced Learning & Development Manager to join our team in Amsterdam. You will play a crucial role in establish and maintain the ‘Safened Academy’. 



Safened has around 200 CDD Analysts and we want to ensure all Analysts trained according to our Training and Development Policy. As L&D Manager you will be working closely together with our Training and learning Coordinator but also with QA/Knowledge Management/KYC Management.  Primary objective is to start at the KYC Operations department and spread out over the whole company in a later stage.

  • Set up ‘The Safened Academy’
  • Develop and organize trainings
  • Refine our Training and Development Policy
  • Maintain and improve the distribution and content of the learning materials



Our ideal new team member is full of positive energy and fresh ideas. You are confident, you can listen carefully and love to create suitable training's for all levels within our company. On top of that, this is what we find to be most important to do a great job when it comes to this role:

  • Preference for 4 years experience in a training/learning & development role
  • Master degree or equivalent
  • Proven ability to work collaboratively and manage multiple concurrent projects
  • Language skills: English (Dutch is a plus, but not necessary). Your overall communication is very clear.
  • Loves to motivate, educate and engage people
  • Inspires trust and relates well to people of varying roles and levels
  • Likes to speak in public 


  • A chance to work at a fast-growing FinTech start-up.
  • A crucial role in a highly motivated, international and talented team.
  • Open communication.
  • High degree of collaboration and autonomy.
  • Competitive salary.
  • Secondary benefits (e.g.  pension, travel expenses, etc.).
  • 25 vacation days 


ABOUT  Safened is a fast-growing tech-driven startup company, driven by a vision to turn financial risk and regulatory challenges into simple and secure solutions. Simple as we reduce complexity and offer easy to integrate solutions to financial institutions and platform businesses. Secure by enabling companies and individuals by using the world's most stable asset classes while protecting our partners against fraud, risk and identity theft. Technology empowers everything we do. Our core products focus on deposit and customer onboarding solutions, serviced via our proprietary technology platform.  We offer deposit solutions through wealth managers and broker-dealers to cash-rich clients. Onboarding services for the verification of companies and individuals, through direct channels and our platform partners (e.g., travel companies, online marketplaces, etc.   Safened offers its products globally, and we service our customers from 4 offices in London, New York Amsterdam and Barcelona. As a Payments Institution, Safened is regulated by the Financial Conduct Authority. Our internal culture is characterized by our flat structure and direct communication with the emphasis on results and collaboration.